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CHEW Animal Clinic Privacy Policy

Updated:  September 27, 2025
 

CHEW Animal Clinic (“CHEW,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name, address, phone number, and email address

  • Pet information (name, breed, age, medical history)

  • Communication preferences, including SMS/text consent

2. How We Use Your Information

We use your information to:

  • Provide veterinary services and communicate about your pet’s care

  • Send appointment reminders, treatment updates, and account notifications

  • Improve our services and manage clinic operations

3. Sharing of Information

We do not sell or rent your personal information. We may share limited information only as necessary with:

  • Service providers who help us deliver care (e.g., labs, pharmacies, IT vendors)

  • Legal or regulatory authorities if required by law

SMS consent is not shared with third parties or affiliates.

4. Your Rights and Choices

  • You may opt out of SMS communications at any time by texting STOP.

  • You may text HELP for assistance.

  • You may request access, correction, or deletion of your personal data by contacting us.

5. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

CHEW Animal Clinic
8484 Walnut Hill Ln.
Dallas, TX 75231
📧 feedback@chewac.org.
📞 469-620-2828

📄 CHEW Animal Clinic SMS Terms & Conditions

By opting into SMS from CHEW Animal Clinic, you agree to the following terms:

  • You may receive SMS messages related to your pet’s care, including appointment reminders, medical updates, billing/account notifications, and follow-up care instructions.

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out, reply STOP to any message.

  • For help, reply HELP or contact us at 📧 feedback@chewac.org.

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