CHEW Remodel Update: Transition Phase – Modular Arrival & Service Changes

We expect our modular unit to be delivered this week. This unit will allow us to continue providing medical care while our main facility undergoes renovation. This care will be limited to wellness, minor medical conditions and spay/neuter surgeries. We do predict we will be able to do some soft tissues surgeries as well, however, this is currently being discussed.

At this time, we are in a transition phase. Client demand has remained high, however, without a confirmed move-in date for the modular unit, scheduling—particularly for advanced procedures and surgeries—has been challenging.

Due to the overwhelming number of advanced surgical cases, we will be temporarily closing intake for advanced surgeries within the next 24–48 hours. This is not a decision we take lightly. We understand how critical these cases are and how much families rely on us for this level of care.

Our goal is to move through this remodel as efficiently as possible so we can return to full operations and continue helping pets in need of advanced, life-saving treatment.

What to Expect Right Now

• New client appointments are currently limited

• Advanced surgical intake will be closing shortly

• Some services may be reduced during the transition and move

We recognize this is a difficult time for many families needing care, and we truly appreciate your patience and understanding as we navigate this phase.

— Team CHEW